DEVOPSdigest

VictorOps announced new mobile features to both their Android and iOS applications in an effort to help on-call teams access the most pertinent context necessary to resolve an incident - from anywhere.

“Today’s workforce is mobile. Regardless of a person’s role, the ability to work from anywhere is crucial in today’s competitive landscape. But for on-call teams the need is even more dire to ensure the lowest time to resolution and to minimize downtime,” said Joni Klippert, VP of Product, VictorOps. “We want on-call teams using the VictorOps mobile app to be able to have access to the information they need, anywhere, any time, so they can resolve the incident at hand and get back to living their lives.”

VictorOps has made a number of improvements to the mobile app to allow users to get up and running quickly. VictorOps has also implemented a more intuitive navigation system within the app, designed to enable users to interact with the interface more naturally.

Further key mobile release features include:

- Annotations within incidents- Quicker access to metadata and graphs associated with an incident means that users know more about the problem and steps to take when they're paged in the middle of the night

- Integration icons - Improved visual cues including integration logos mean users can identify the misbehaving systems at a glance

- Timeline - As data sources and communication has increased within the VictorOps application, the team streamlined the look and feel of the timeline to surface the most actionable data in a beautiful new format

- Chat feature - Chat has been improved with better image handling to support rich Post-Incident Analysis

“For our customers, accessibility and flexibility are vital to a healthy work-life balance,” added Klippert. “These new mobile features go far beyond paging to help on-call teams work smarter, not harder - even when they’re away from their desks.”