DEVOPSdigest

Salesforce is introducing the next generation of Salesforce Platform — including a powerful set of low-code development tools that empower everyone within an organization, regardless of technical skill or role, to create and ship apps on a single platform.

Salesforce Platform includes low-code tools for interactive app development and automation, as well as new elastic computing, AI-driven data protection, identity management and DevOps capabilities to help teams drive business outcomes fast. This gives anyone — including business users, admins, designers and developers — the ability to build apps and processes using low code, all while enabling the highest levels of IT governance, scale and trust.

"The future of app development is low-code, where anyone can participate to solve any business problem," said Patrick Stokes, EVP and GM of Platform, Salesforce. "The trusted, powerful Salesforce Platform makes it easier and faster for everyone to build apps and get back to growth."

The next-generation of Salesforce Platform empowers anyone to deliver business apps fast; collaborate and build on a single platform; and scale and ship secure apps with confidence.

Salesforce Platform includes low-code app builders and automation capabilities that empower anyone across the business to build powerful apps and workflows.

- Build interactive apps with low code. Dynamic Interactions, an App Builder enhancement, uses low code to build apps with web components that communicate, exchange data, and react to user actions. With Dynamic Interactions, components can be repeatedly added to any app without code, rather than built from scratch each time.

- Create intelligent workflows to automate tasks. Einstein Automate provides creators with low-code tools to build workflows that automate time-intensive tasks and seamlessly integrate data. Flow Orchestrator helps compose workflows that automate complex, multi-user processes. MuleSoft Composer for Salesforce automates integrations from disparate apps and data sources to Salesforce without code. Creators can streamline processes by leveraging pre-built solutions on Salesforce AppExchange and products in OmniStudio, a suite of no-code tools and pre-built guided experiences.

Salesforce is delivering tools for people with more specialized skill sets, so that both low- and pro-code creators can collaborate and build on the Salesforce Platform.

- Run computationally heavy operations on-demand. Salesforce Functions is a service that lets organizations deploy code in a serverless environment so they can deliver scalable experiences by extending data and workflows they already have. Functions also empowers teams to accelerate productivity by making it easy for developers to adopt common industry languages and their supporting ecosystems, as well as their development tools of choice.

- Streamline development with a single command line interface (CLI). New today, CLI Unification gives creators a command line interface (CLI) for building anything on Salesforce. With CLI Unification, creators can use cross-cloud commands to manage not just platform resources but also Heroku, Mulesoft, Tableau, and more. CLI Unification empowers teams to deliver faster, higher quality releases in a single tool through source control integration. Additionally, CLI Unification provides the ability to hook into continuous integration and delivery pipelines to automate testing and deployment for any Salesforce project.

Salesforce Platform provides IT with tools to implement guardrails and governance layers to help ensure all apps being built are both secure and scalable.

- Launch apps and experiences faster. DevOps Center is a centralized location for tracking and managing changes within Salesforce, allowing teams to collaborate while also using DevOps and governance best practices. DevOps Center helps teams launch apps and experiences faster by identifying work items, integrating them with source control systems, and migrating changes across testing sandboxes — all without custom code. DevOps Center also lowers the barrier to entry for organizations to adopt modern, source-driven development, as well as continuous integration and delivery, by providing a declarative UI on top of these processes.

- Automate data compliance. The new Einstein Data Detect helps organizations adhere to data privacy laws by using AI and machine learning to discover and protect sensitive user data, like social security or credit card numbers. Organizations used to rely on customers to withhold sensitive data when updating online forms, but user error and misclassified data fields can lead to data being exposed. Einstein Data Detect automates the discovery of many kinds of sensitive information and misclassified data fields, prompting organizations to take immediate steps to protect customer data.

- Consolidate customer accounts for a 360 degree view of customers. Also new today, Customer Identity Plus enables developers to integrate consumer-grade identity capabilities for organizations with high numbers of monthly active users, to consolidate and manage customer identities. As organizations increase the number of digital touchpoints like mobile apps and web portals, customers are forced to create new logins for each, making it difficult for organizations to gain a single, 360 degree view of the customer. Customer Identity Plus enables developers to easily integrate an identity layer into existing apps, creating a consistent customer experience.