DEVOPSdigest

xMatters announced a new integration with Dynatrace to enhance incident management and engage the right people to proactively resolve issues.

Dynatrace’s full stack monitoring solution makes real-time information about digital performance both visible and actionable. An AI-assisted monitoring platform, Dynatrace continuously auto-detects dependencies, learns application behavior, identifies anomalies, and proactively pinpoints the root cause of performance issues.

xMatters proactively resolves issues to prevent costly incidents and increase uptime. Together, xMatters and Dynatrace serve as a streamlined incident management system, allowing IT staff to automatically push Dynatrace notifications to their xMatters environment and route critical information to the right people immediately.

Dynatrace maps the entire end-to-end DevOps toolchain. When it detects an issue, Dynatrace’s AI-powered root cause analysis uncovers the issue and dependencies of failed services. xMatters connects monitoring systems with tools for service desk, issue resolution, ChatOps, deployment, and more to ensure that stakeholders are identified, notified, and taking action. xMatters also automates on-call schedules and major incident processes, allowing users to increase collaboration across teams and minimize downtime.

“This new integration automates and closes the feedback loop between Dev and Ops,” said Andi Grabner, DevOps Activist at Dynatrace. “It provides the Dynatrace AI-analyzed Root Cause Information at the right time in the right tool.”