Most organizations were already embracing transformation initiatives to improve efficiency, increase flexibility, and strengthen both employee and customer experiences. Whether it was about incremental improvements or complete digital transformation, the recent pandemic accelerated and widened the scope of such efforts. Automating a lot of manual processes and activities quickly became the norm, especially since manual efforts did not fit well with an increase in remote work ...

Historically, when a new business project is the driver of new software releases, the development team creates release packages consisting of large bundles of new features, which they hand off to the IT operations team to deploy. Then, as a result of agile adoption, the development team continued to ramp up its release cadence. Unfortunately, the IT operations team would not be prepared for an increase in releases, which could result in a number of problems ...

How does Kubernetes act as an OS for container-based apps? As an OS, Linux manages the resources needed by applications on a single computer. In Kubernetes, the challenge is managing the resources for many applications across many computers ...

The year 2020 brought along with it a sea worth of challenges — from the organizational impacts of a distributed remote workforce to the acceleration of digital initiatives for business continuity. CIOs also realized opportunities to effectively manage data and analytics and break down data silos in order to streamline decision making and bring the strategic priorities to the forefront ...

For many businesses, pushing lightly tested updates to production and hoping that no errors will emerge is possible with minimal risk. However, for financial organizations, any error can have huge impacts on the business, and can deteriorate relationships with customers and users who have trusted the company with personal financial information ...

Imagine: it's 2011 and Netflix has introduced Chaos Monkey, a tool that injects arbitrary failures into their cloud architecture to pinpoint design flaws. Today, resiliency engineering has advanced so much that "Chaos Engineer" is an actual job title. Enterprises such as Amazon, Facebook and Google now use chaos to understand their architectures and distributed systems. While chaos engineering is usually performed on cloud-native software, it can also be used to strengthen the dependability of traditional data center applications that may never move to the cloud. What kind of tests might you run on these applications? ...

When it comes to software development, which can move at break-neck speeds against tight delivery deadlines, the customer experience is just as paramount as with any other B2C or B2B interaction. DevOps for CX practices allow companies that deliver technology solutions and services to avoid sacrificing the experience of their customers, while still meeting ambitious delivery deadlines. While DevOps for CX is a practice that supports development teams where CX and quality are of the highest priorities, there are key mistakes that must be avoided to ensure successful adoption of DevOps for CX ...