Progress announced new powerful capabilities and enhancements in the latest release of Progress® Sitefinity®.
Merlin Joins the BIZDEVOPS Blog
July 22, 2016
Carol Rhiza, Customer Service Consultant at Merlin, has joined the BIZDEVOPS Blog on DEVOPSdigest.
Rhiza is passionate about customer experience, customer relations management, and social media. She likes scouring the web for interesting stories about customer service and blogs them at Merlin.
Founded in 1991, Merlin is an expert in the delivery of high quality, personalized IT and Customer Support Solutions to blue chip companies around the world. Delivered to the highest standards and using ITIL best practices, Merlin's Professional Services team creates customized solutions according to clients' exact business requirements.
Offering a global IT and customer support organization with operational centers around the world, and site support across Europe, Asia, North America, and, soon, Latin America, Merlin has some 500 staff supporting over 2 million end users and consumers in over 120 countries.
Industry News
November 21, 2024
November 21, 2024
Red Hat announced the general availability of Red Hat Enterprise Linux 9.5, the latest version of the enterprise Linux platform.
November 21, 2024
Securiti announced a new solution - Security for AI Copilots in SaaS apps.
November 20, 2024
Spectro Cloud completed a $75 million Series C funding round led by Growth Equity at Goldman Sachs Alternatives with participation from existing Spectro Cloud investors.
November 20, 2024
The Cloud Native Computing Foundation® (CNCF®), which builds sustainable ecosystems for cloud native software, has announced significant momentum around cloud native training and certifications with the addition of three new project-centric certifications and a series of new Platform Engineering-specific certifications:
November 20, 2024
Red Hat announced the latest version of Red Hat OpenShift AI, its artificial intelligence (AI) and machine learning (ML) platform built on Red Hat OpenShift that enables enterprises to create and deliver AI-enabled applications at scale across the hybrid cloud.
November 20, 2024
Salesforce announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox environments, and transparently manage usage at scale.
November 19, 2024
OpenText™ unveiled Cloud Editions (CE) 24.4, presenting a suite of transformative advancements in Business Cloud, AI, and Technology to empower the future of AI-driven knowledge work.
November 19, 2024
Red Hat announced new capabilities and enhancements for Red Hat Developer Hub, Red Hat’s enterprise-grade developer portal based on the Backstage project.
November 19, 2024
Pegasystems announced the availability of new AI-driven legacy discovery capabilities in Pega GenAI Blueprint™ to accelerate the daunting task of modernizing legacy systems that hold organizations back.
November 19, 2024
Tricentis launched enhanced cloud capabilities for its flagship solution, Tricentis Tosca, bringing enterprise-ready end-to-end test automation to the cloud.
November 19, 2024
Rafay Systems announced new platform advancements that help enterprises and GPU cloud providers deliver developer-friendly consumption workflows for GPU infrastructure.
November 19, 2024
Apiiro introduced Code-to-Runtime, a new capability using Apiiro’s deep code analysis (DCA) technology to map software architecture and trace all types of software components including APIs, open source software (OSS), and containers to code owners while enriching it with business impact.
November 19, 2024
Zesty announced the launch of Kompass, its automated Kubernetes optimization platform.
November 18, 2024
MacStadium announced the launch of Orka Engine, the latest addition to its Orka product line.
