Poor App Development Hurts Company Brand
August 29, 2012

Denise Dubie
CA Technologies

Software development teams face increasing pressure to deliver high-quality apps on-time and within budget. Unfortunately, according to recent study results, those teams aren’t often equipped with the right tools and appropriate technology to adequately meet the demands of customer needs at low costs and in short timeframes. This reality often translates into applications that reflect poorly on the business.

Conventional approaches to software development aren’t making the grade anymore, according to data included in the just released CA Technologies “Business Benefits of Service Virtualization” Study. CA Technologies commissioned independent firm Coleman Parkes to conduct research on the topic and in the process, interview some 301 in-house software development managers from large enterprises with revenues of more than $1 billion or equivalent in the U.K., France and Germany. The results reveal that software development teams face myriad challenges, not the least of which is maintaining a positive image for their business.

More than half (56%) of respondents reported that a consequence of their constrained test environments is “loss of reputation in the market.”

Another 48% indicated they had experienced a “loss of customers to competitors.”

Those figures alone are enough to warrant an overhaul to software development and test processes, but add to that the 45% who said they deliver new customer offerings late, and with reduced functionality for 39%.

And about one-third (32%) cited an increase in calls to customer support due to the limitations of their current software development and testing process.

The demands being put on these groups is increasing, despite many (55%) reporting having to work with reduced application budgets.

The average number of releases expected to be delivered by these groups is 6.4, but nearly one-third (29%) are expected to deliver 10 or more new releases per year. That means software development and test teams in these organizations are working at a pace of nearly one new release per month.

In addition, two-thirds of the respondents reported that they expect the functionality in each release to improve, meaning more code – or more potential for bugs and a heightened need for thorough testing.

The classic “cost, quality, schedule” triangle of software development and testing is becoming more difficult to attain, considering these increased release schedules and growing demand for improved functionality. That could by why more than two-fifths (44%) of survey respondents indicated they would be moving to a cloud-based development and test environment and nearly half (49%) were switching to agile development methods. The benefits they project include reduced costs (76%), increased quality (70%) and shorter development cycles (57%).

Benefits of Service Virtualization

Service virtualization technology could address several of the challenges software development managers encounter today. This new approach to the development and testing of applications – using a virtual service environment that imitates a real production environment – helps reduce costs, increase application quality and shorten development cycles.

This technology can eliminate the problem 90% of respondents cited with availability of systems and applications, such as databases and mainframes, for development and test purposes. And it can reduce the manual data 69% said represents a challenge with test environments, as well as do away with the high-maintenance requirements 56% cited and cut the expense in creating the test environments 55% indicated was a challenge.

Service virtualization allows testers to remove constraints from the software development lifecycle, and it enables test teams to test an application using virtual infrastructure that has been configured to imitate a real production environment. It does not require a large upfront capital investment and it allows testers to easily change variables to test for various scenarios.

Denise Dubie is New Media Principal in CA Technologies Thought Leadership Group.

The Latest

June 25, 2018

The previous chapter in this WhiteHat Security series discussed Codebase as the first step of the Twelve-Factor App and defined a security best practice approach for ensuring a secure source control system. Considering the importance of applying security in a modern DevOps world, this next chapter examines the security component of step two of the Twelve-Factor methodology. Here follows some actionable advice from the WhiteHat Security Addendum Checklist, which developers and ops engineers can follow during the SaaS build and operations stages ...

June 21, 2018

DevSecOps is quickly gaining support and traction, within and beyond information security teams. In fact, 70% of respondents believe their culture can embrace the change needed to fuse Security and DevOps, according to a new survey of 80 security professionals by Aqua Security ...

June 20, 2018

The larger the company size, the higher the proportion of low IT performers, according to the State of DevOps: Market Segmentation Report from Puppet, based on the 2017 State of DevOps Survey data ...

June 18, 2018

An overwhelming 83 percent of respondents have concerns about deploying traditional firewalls in the cloud, according to Firewalls and the Cloud, a survey conducted by Barracuda Networks...

June 14, 2018

Despite the vast majority of cloud management decision-makers believing that DevOps and microservice enablement are important, very few believe that their organizations are capable of delivering them today — a gap that is costing the average enterprise $34 million per year, according to new report from the Ponemon Institute ...

June 12, 2018

Dev teams are doing their best to give the customers what they want, but oftentimes find themselves in between a rock and a hard place. Teams are struggling to get up to speed with new tools that are meant to make their lives easier and more realistic to hit deadlines. With spring cleaning season upon us, take time this season to tune up agile processes and continue the work of advancing the shift towards DevOps ...

June 11, 2018

The ability to create a culture of DevOps is critical to any organization's ability to deliver applications and services at a high rate of speed, but can we clearly and concisely answer the question: What exactly is DevOps? Despite the best intentions, some large companies are struggling to understand what DevOps actually is, and what it takes to fully implement its concepts and reap its benefits ...

June 07, 2018

The Twelve-Factor App is a methodology that offers a 12-step best practice approach for developers to apply when building software-as-a-service apps that are both scalable and maintainable in a DevOps world. As software continues to be written and deployed at a faster rate and in the cloud, development teams are finding there is more room for failure and vulnerabilities. This blog series will discuss how to build a Twelve-Factor app securely ...

June 05, 2018

Everyone understands the importance of code quality for applications, particularly when DevOps results in releases becoming faster and faster, reducing the room for error. The same issues increasingly apply to databases, which are a vital part of DevOps workflows. Fail to integrate the database into DevOps and you'll face bottlenecks that slow down your processes and undermine your efforts ...

June 04, 2018

DevOps and security traditionally have been siloed functions and security is often seen as a policing function by DevOps team members. However, more mature business leaders are trying to bridge the gap between the two functions to achieve business excellence. This theme was evident from our recent survey where 39% of respondents cited that DevOps and development teams care greatly about their cybersecurity posture, showing that the silo between security/IT and development teams is diminishing ...

Share this